To return your product, please email firstname.lastname@example.org to inform us of your reason for return.
We will then reply to your email with details on how to return the item.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Please note: if you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item back to us, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item(s). In the event of not receiving your returned item(s) we will be unable to assist you with this enquiry any further.
We don’t guarantee that we will receive your returned item and cannot do anything if we do not receive it.
Please feel free to contact us with any questions via the contact page.